Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • Shipping & Delivery
    BITEandSTINGS.com ships merchandise to all locations within the 48 contiguous United States, and most items to Canada, Alaska, and Hawaii on this web site. Simply enter your shipping address at checkout. BITEandSTINGS.com also ships merchandise to international locations where PayPal is accepted.

    Domestic shipments under 4lb usually ship via U.S. Priority Mail and are usually delivered within 4 to 7 days.

    Shipments to Canada, Alaska, and Hawaii usually ship via U.S. Priority Mail and are usually delivered within 6 to 10 days. Allow up to two weeks.

    Volume Shipments, or restricted items, usually ship via UPS Ground. Allow up to two weeks for delivery.

    Worldwide Shipments usually ship via USPS Priority Mail International. Allow up to three weeks for delivery.

    Volume Sales
    Volume purchases are welcomed and encouraged! Many prices are discounted on our web site for volume purchases. Alternately, you may email SALES@BITEandSTINGS.COM an itemized list of products desired and your full shipping address. We will then invoice you through PayPal with discounts applied to your purchase and with shipping and handling costs (if any) included for your destination. We process the order once payment has cleared. Free Shipping on orders over $200.00. Volume purchases are usually shipped via UPS Ground.

    INTERNATIONAL SALES
    USA and CANADIAN customers can order directly from our web site. Customers worldwide can email sales@biteandstings.com an itemized list of products desired and your full shipping address. We will then invoice you through PayPal with shipping and handling costs included for your destination. We process the order once payment has cleared through PayPal. Sorry, but we are unable to offer Free Shipping on any international order.

    Restricted Items
    Some of our items for sale are not available for international shipment. These include all aerosols, which cannot travel via air and are unable to be shipped by the U.S. Postal Service. Items on the web site marked "Cannot ship to Canada" are a guide to those items unavailable for international shipment. Domestic orders of these restricted items cannot ship via USPS, and are usually shipped via UPS Ground or other method at our discretion.

    Import Tax (Duties) / VAT
    Many countries apply some form of import taxation (known as duties or VAT) on imported goods. If you are unsure if your country applies import taxes you should contact your local Customs agency for further information. The buyer is responsible to pay all import taxes. We are not responsible for items that are held or confiscated by Customs.

    Shipping Internationally
    Although most international orders arrive in between 5-14 days depending on destination country, sometimes a package is delayed for reasons beyond our control. Customs in the destination country is usually the reason. Our primary shipping method for international orders is USPS Priority Mail International. For orders over $150.00 USD, we may require insurance costs be added to the order and an alternate shipping method may be used at our discretion.

    If your shipment does not arrive in a timely manner after we indicate the package was shipped, please contact Customs and/or your local Post Office.  Occasionally our products may get delayed by customs, but are rarely held more than a few days. We are not responsible for international items that are lost, stolen or damaged during shipment. We are often unable to track any package once it has left the U.S.A., and only receive notification of eventual delivery. If shipped via U.S. Postal Service, your tracking information can be checked at www.usps.com.

    Payment Methods Accepted
    We use Paypal for all our transactions, both domestic and international. Paypal accepts major credit and debit cards worldwide, with or without a Paypal account. If you can pay using Paypal, we can usually ship to your address. Payment disputes are resolved according to Paypal policies in place to protect both seller and buyer.

    Sales Tax
    BITEandSTINGS.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. We currently only charge sales tax for shipments to Florida, subject to change without notice.

    Trademarks
    All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by BITEandSTINGS.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of BITEandSTINGS.com or any third party, except as expressly granted herein.

    Privacy Policy
    Our use of personal information that you may submit to BITEandSTINGS.com through this Web site is governed by the BITEandSTINGS.com Privacy Policy. We will not share your personal information with others except when legally required to do so. We may use your information to email you information from us from time to time. We may use your non-personal information along with others for tracking and aggregate purposes, but if we do your personal information is stripped from the file before use.